Cancellations

For all session formats, I require a full 48 hours notice for the cancellation of an appointment. If you cancel with less than 48 hours notice, you will be charged the full rate of the session regardless of the reason, including for no-shows.

Late Arrivals

It is your responsibility to be on time for sessions. Regardless of when you arrive, sessions will not run over the originally defined end-time.

Scope of Practice and Referrals

Client well-being is of primary importance to me. If, during the intake appointment or at any time in the course of therapy, it appears that a client’s needs fall outside my scope of practice and/or would be better addressed by a different kind of care than I can safely and competently provide, we will discuss my observations and I will make reasonable effort to offer referrals to more suitable providers. While it is always up to clients to follow through with recommendations, I reserve the right to discontinue counselling and psychotherapy services when clients refuse to follow through with provided referrals.

Please keep in mind that I am unable to offer crisis or urgent care services. If you are ever experiencing an emergency, please call 911 or go directly to the nearest emergency room.